1. Introduction
Infection Control
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Infection Control Introduction
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Hand hygiene (2:26)
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PPE donning and doffing (9:18)
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Safe injection (2:08)
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Cleaning of medical instruments (2:49)
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Disinfecting medical instruments (2:08)
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Sterilizing medical instruments (6:27)
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Clean examination room (4:26)
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Respiratory hygiene (1:26)
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CDC Transmission-based precautions
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Prevent spread of nosocomial infections
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Disposal of sharp items (needles etc) (2:44)
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Label biohazard material
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Handle and dispose biohazard material
Anatomy and Physiology
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Why Anatomy in a Mental Health Course?
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Anatomy vs Physiology
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Overview of human anatomy and physiology
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Key Anatomical Terminology
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The Human Body (43:21)
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Chemistry of Life (75:37)
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Respiratory System (72:54)
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Blood (33:48)
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Lymphatic System (32:12)
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Digestive System (30:35)
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Muscular System (58:03)
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Integumentary System (50:42)
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Apendicular Skeleton (76:52)
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Heart (58:29)
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Male Reproductive System (22:01)
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Female Reproductive System (33:13)
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Renal System (66:39)
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Skeleton Coloring Exercise
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Reference Book
Medical Terminology
Part 1 Milestone
Medical Law and Ethics
Professionalism
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Present a professional appearance and demeanor
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Act with integrity and respect toward others
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Take responsibility for personal decisions and behavior in the workplace
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Respect individual diversity
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Deal empathetically with concerns of others
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Manage conflict in a constructive manner
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Pay full attention to others when listening
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Ask questions as appropriate to confirm understanding
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Speak clearly and concisely
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Communicate effectively with patients, their families and other professionals
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Use effective non-verbal communication
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Use Business communication
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Provide support
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Professional boundaries
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Milestone 1
Collecting Specimens and Diagnostic Testing
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Introduction (7:00)
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Verify requisition
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Establish if patient meets requirements
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Select appropriate equipment
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Provide instructions to patient
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Prepare patient for blood collection
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Prepare site for blood collection
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Identify additives and color-coded tops
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Order of venipuncture
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Use appropriate needle insertion technique
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Adjust venipuncture for special needs patients
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Recognize and respond to incidents
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Perform venipuncture aftercare
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Perform capillary puncture
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Collect urine from adult patients
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Collect urine from pediatric patients
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Collect cultures and smears
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Label specimens
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Document specimen collecting procedures
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Perform quality control before running diagnostics
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Perform CLIA-waived POC testing
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Perform chain-of-custody testing
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Assist healthcare providers in obtaining specimen
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Perform vision tests
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Perform respiratory test (3:01)
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Recognize normal and abnormal laboratory results
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Report abnormal values
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Specimen preservation
Mental Health
Psychology
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Anxiety Disorders Introduction (12:11)
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Basic Emotions
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Stress Disorders
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Attention Deficit/Hyperactive Disorder (ADHD) (12:12)
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Body Dysmorphic Disorder (13:31)
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Narcissistic Personality Disorder (10:21)
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Obsessive Compulsive Disorder (15:04)
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Multiple Personality Disorder (11:22)
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Anorexia Nervosa (14:57)
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Binge Eating Disorder (14:42)
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Substance Abuse (11:10)
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Antisocial Disorder (sociopath) (9:57)
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Schizophrenia (12:41)
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Dementia (8:06)
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Alzheimers (9:11)
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Huntington disease (12:01)
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Frontotemporal dementia (8:07)
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Lewy body dementia (9:13)
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Introduction_ Personality disorders (2:08)
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Borderline personality disorder (9:10)
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Paranoid Personality Disorder (PPD) (13:07)
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Schizoid Personality Disorder (ScPD) (9:55)
Patient Intake
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Always 2 patient identifiers
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Obtain patient problem list
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Obtain adult patient measurements
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Obtain pediatric patient measurements
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Maintain pediatric growth chart
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Measure vital signs
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Recognize abnormal vital signs
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Adapt vital sign measurements to patients with special needs
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ABCCS - Assessments (5:48)
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OPQRST Pain Assessment (5:50)
Vital Sign Measurement Methods
Assisting with Physical Examinations and Procedures
Administration of Medications
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Identify common classes of medication
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Comply with regulations in handling medications
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Apply the "7 rights" of medication administration
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Calculate medication doses
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Administer oral medications
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Select proper sites and equipment (needle length etc)
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Administer parenteral medications using appropriate methods
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Administer vaccinations
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Dispose of parenteral equipment
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Follow legal requirements for refills
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Create and maintain records
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Instruct patients on how to take medications
Medical Record Management
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Ensure patients complete paperwork
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Manage patient's information in EMR
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Update patient's immunization records
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Obtain medical records from other healthcare facilities
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Filter documents
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Store patient's data using HIPAA privacy and security rules
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Respond to requests for release or transfer of patient's medical records
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Properly sign out and lock out of EMR
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Document medical errors
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Section summary
Office Reception
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Greeting visitors
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Conduct emergency triage procedures when necessary
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Collect demographic information
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Usher patients into examination room
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Answer and direct incoming calls
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Schedule appointments (modified wave matrix etc)
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Manage an appointment reminder system
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Process patient's lab results
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Inform patients of their lab results
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Transmit referrals
Medical Office Managment
Patient Care Coordination and Education
Billing and Insurance
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Bill patients for services performed
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Accept and process payments
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Prepare bank deposits
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Perform daily balancing
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Make collections
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Contact insurance carriers
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Verify patients insurance
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Prepare insurance claims
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Submit insurance claims for reimbursement
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Submit insurance claims as part of appeal
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Manage CMS and private health insurance claims
Job Responsibilities and Skills
Communication and Patient Interaction
Certification Process
Final Milestone
